Office Administrator
Join our Cumbria team as an Office Coordinator. Manage operations, customer communication, and water quality compliance. Growth focused, great benefits.
What You'll Be Doing Here:
This role is based in our Cumbria Office in Whitehaven (CA28 8YU), you will be the key link between our customers and our field-based operations team. You'll be assisting the Contract Managers with proactively managing customer contracts, scheduling work on our system (Archibus). Overseeing the Legionella testing; this involves the submission of samples to labs, follow-up, and ensuring all results are accurately recorded.
You will handle customer contact, like enquiries, complaints, and quotes, while keeping both customers and field engineers updated on schedule changes.
Who We're Looking For:
You'll need excellent communication skills and be able to build strong relationships with both clients and our team. It would be a great advantage if you have experience working with field-based teams, managing purchase orders, working with job sheets and producing reports and quotations.
What we offer:
This is a permanent and full-time role (38.5 hours/week, Monday to Friday), and you can truly switch off as there's no on-call or weekend work.
We are dedicated to your growth and development offering flexibility and a family-oriented culture with promotions from within. You'll also receive 25 days of holiday plus bank holidays and access to a Vivup employee benefits platform.
Salary: £24,444.42
Apply now!
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- Locations
- Whitehaven
About HCS Water Treatment
A little about HCS: HCS takes a strategic approach for its customers, delivering solutions that safeguard them against any foreseeable health and safety risks. With over 30 years of experience in legionella and water systems control, we have established a wide customer base across a wide range of industry sectors from commercial property to nuclear power stations.
HCS is part of PTSG – one of Europe’s leading providers of specialist services to the construction and FM sectors. The group delivers the full range of specialist building services from ‘under one roof’. HCS forms an integral part of PTSG Water Treatment Ltd, one Group’s five independent business divisions.
Tell us about your talent and join us to continue our story as it unfolds.
To ensure efficiency and alignment with our recruitment strategy, we kindly request that recruitment agencies refrain from submitting unsolicited or speculative CVs for roles that are not currently advertised or assigned to your agency. Please note that unsolicited CVs or applications will not be considered, and we are unable to respond to individual inquiries regarding speculative submissions.
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